FAQs: Everything You Need to Know About Your Digital Cards
Please head over to oureasy setup guide to download and access your digital cards on various devices, ensuring a smooth start to your language learning journey.
If you buy the 1st pack of a series, when you purchase the 2nd it will be appended to the 1st pack. e.g., your frequency deck will grow from 1000 to 2000 cards. If you buy the 3rd pack, it will be appended to the 2nd pack, and so on. This makes it as simple as possible to learn your words together.
Yes, Anki is highly customisable. You can change the number of cards studied per day, the number of new cards per day, the number of reviews per day, and the number of new cards per review session. You can also change the order in which cards are studied, and the order in which cards are reviewed.
Please visit our Contact Us page and we will be happy to help.
We are constantly improving our cards, and each pack includes updates for life. This could be with improved sentences, audio, or new features.
You will be notified when an update is available, and you can download it from your account page. Simply open the updated pack, and it will update your existing deck, keeping all your progress.
Our cards are compatible with virtually any device. visit oureasy setup guide to find out more.
Please head over to the account page where you can create an account. You will need to use the same email address you used to purchase your cards if you want to connect any previous orders.
We accept all major credit and debit cards, as well as Apple Pay, Google Pay, Klarna, and any other payment method offered in your country by Stripe. Our payments are processed by Stripe, a secure payment processor. We do not store any of your payment information.
Upon successful purchase, receive a download link to your cards, accessible from your account page. We offer a 14-day return policy for refunds in the original form of payment.
We use optional cookies to improve your experience on our site and to show you personalised advertising. We do not sell your data to third parties, and we do not use your data for anything other than to improve the user experience on our site.
We also do not monitor any usage of your cards, unless you submit a request for a fix on an update, in which case we will only use the data you provide to fix the issue.
Please read our Privacy Policy for more information.