Babel Cards Refund Policy

At Babel Cards, your satisfaction is our top priority. We hope you love your new cards, but in case you are not 100% happy with your purchases, please just get in touch and you will be offered a full refund.

Eligibility for Refund:

1. Time Frame: Refunds can be requested within fourteen (14) days of purchase.
2. Proof of Purchase: A valid receipt or proof of purchase is required to process the refund.

Process for Requesting a Refund:

1. Contact Us: To initiate a refund, please contact our customer support team at info@babelcards.com. Provide your order number and the reason for the refund request.
2. Processing Time: Once we receive your refund request and, if applicable, the returned product, please allow up to 7 business days for processing.

Refund Method:

1. Original Payment Method: Refunds will be processed to the original method of payment.
2. Partial Refunds: In cases where only part of a purchase is being refunded, the refund amount will be pro-rated.

Exceptions:

1. Non-refundable Items: Free items, or other items may be marked as non-refundable at the time of purchase. These items are not eligible for a refund.
2. Sale Items: Items purchased on sale or with a discount are final and not eligible for a refund.
3. Customised Items: Items that are customised are not eligible for a refund.

Additional Notes:

1. Digital Products: For digital products, access will be revoked upon the processing of a refund.
2. Policy Changes: Babel Cards reserves the right to modify this refund policy at any time. Purchases will be subject to the policy in effect at the time of purchase.

For any questions or concerns regarding our refund policy, please contact our customer support team.